Overview

A setting is used to manage read/write values by different setting parameter type for the products.  It contains two-way communication that gathers the data from the product, sends it to the cloud, processes the data or gathers additional data from the cloud and sends back to the products based on instructions they have given.

Authorized users are able to select the “Settings” tab for any product and can view the group wise settings list, the current value of the settings, the setting history and can change the setting values. Users can also send the setting value of any particular product from the Agent portal.  Authorized user can add settings for the static endpoint (product) and view the value of the each setting under this product settings section. Product settings are required under product section to view and edit the settings value.

Step-by-Step Process

 

Step 1 – Product Settings

• After selecting product line, click the “View” button for any particular product from the list
• Select the “Settings” tab to view the list of groups (of settings)
  • Click on any group to view the corresponding setting list
  • Each setting list will contain the following details:
  • 
  • Setting's name

• Default Value
  • Click the checkbox to change the default value
  • Insert the default value in the text box
  • Click the “Save Selected Settings” button
    • The system will notify the user with a success or error message
    • When the user sees the success message, they can view the setting’s value from the agent portal and its terminal
    • 
    • 

• History Button
  • Click on it to view the history of settings values
  • A pop-up opens and will contain the following details:
    

• • • Current Value
    • Field Value
    • Requested Date Time Stamp
      • Time Stamp on which system has requested for this settings
    • Accepted Date Time Stamp
      • Time stamp on which system has accepted this setting request.
    • Confirmed status – Yes or No
      • Created by Name (User name)
    • Click "Cancel" to close the pop up
• Expand/Collapse All Button
  • Click this button to expand/collapse all the groups to view their settings details
• Refresh Button
  • Click the “Refresh” button to refresh the settings data.

Notes

• Product must be active to view the settings of the selected product.
• Definitions/Configurations of product settings are common for all the products of any particular product line.
• In order to send the settings value of the product from the Agent portal, users must configure the agent portal with that particular product’s device ID, serial number and CUID.

Step 2 – Send Settings Value from the Agent Portal – Sync Product

• Select the “Advanced Controls” tab from the agent portal
• Click the “Sync” button to sync the agent portal with FlexConnect portal
  • The agent portal will notify the user with a success or failure message
    • If the user sees a success message, they can proceed to Step 3

Note

• Once the sync process is done, users are able to send the value of settings from the agent portal and it can be viewed in flex portal.

Step 3 – Dump DB

• Select the “DB View” tab from the agent portal
• Select the “Settings” tab from the DB view
• Click the “Dump DB” button
  • This displays all added settings for the product including the following details:
    • Setting GUID
    • Setting ID
    • Setting Name
    • Setting Datatype
    • Setting Mode
    • Endpoint ID

Step 4 – Set Settings Value

• Select the “Messaging” tab from the agent portal
• Users can see the “Send Setting” option
  • Users need to imput the following values:

• Click the “Send Setting” button
• The agent portal will notify the user with a success or failure message
  • If the user sees a success message, they can proceed to Step 5

Step 5 – View Setting Value in Flex Portal

• Select the “View” button for the desired product from the list
• Select the “Settings” tab to view the value of setting
  • Users can view the setting value of that particular setting which he has entered from the Agent portal