Overview

Commands are the instructions to perform some kind of task or function for the endpoints. Each device/endpoint contains different command values which can be executed for that particular device/endpoint. Commands can be used to send the specific instructions to product/endpoint from the system.

Authorized user are able to select the “Command” tab for any endpoint,  view the command groups and list of commands, and add/edit the value of command.  Authorized user can add commands for the dynamic endpoint (product) and view/edit the value of the commands under the endpoint commands section. Endpoint commands are required under endpoint section to view and edit the command value.

Step-by-Step Process

Step 1 – Endpoint Commands

• After selecting product line, click the “Endpoint” button for any product from the list
• Select the desired endpoint from the endpoint list.
• Select the “Commands” tab to view the list of groups (of commands)
  • Users can view the corresponding commands list by clicking on any group
  • Each command will contain below details:
    • Command Name
    • Parameter Name
    • Command Value
    • 
  • Users can enter the command value
    • Click the "Device Command" button to send the value to the endpoint/agent portal
    • The system will notify the user with a success or failure message
      • If the system shows the success message, the user can view the command’s value from the agent portal and its terminal
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Notes

• Products must be active to view the commands of the selected endpoint
• Users must configure the agent portal with the selected product’s device ID, serial number and CUID in order to send the command value of the endpoint to the agent portal.